FAQ - Books By Ani


Frequently asked questions
 

What do you mean by 'inclusive' books and activities?

We're so glad you asked!

We mean books and activities that present under represented characters as the lead in the story.

For example - Black children, Brown children, children from same sex families, children with special needs - and so many more!

Why not just sell inclusive books?

Our subscription box is not just about inclusive books. It's about giving children an experience of the wonderful diversity of our world, in a way that is thrilling and fun. Only a magical surprise box can do that!

What age ranges do you boxes come in?

We have launched with 0-3 and 4-7 age ranges, but are working towards adding the 8-11 age range, so keep an eye on our newsletter and socials!

Are there any hidden fees?

Absolutely not. The price you see includes VAT, and there is no membership fee. Shipping is listed on the front page alongside the product price. We don't believe in hiding costs - never have, never will.

What if I want to cancel my subscription?

Simply email 'cancel' to info@by-ani.com (we'd love to hear the reason too if you're happy to share) and we'll stop billing you immediately. It's as simple as that.

What if I already have one of the books in the box?

Well firstly - congratulations on your inclusive book collection! Although we are not able to restock that month, please do let us know if you are worried it will happen again. You can simply email us at info@by-ani.com 

And for now - how about spreading the love and gifting the book you already have to another child who needs some more inclusivity in their life? :)

How do I know that we'll love them?

We only work with books that are worthy to be new 'classics'. The illustrations, the stories must be absolutely top quality. Our kids love them, and we're confident yours will too!